Privacy Policy

1. Introduction

This Privacy Policy describes how the Fulfillant Shopify App ("we", "our", or "the App") collects, uses, and protects information when you install and use our application on your Shopify store. The App is developed to integrate your Shopify store with the Fulfillant fulfillment platform for order processing and inventory management.

2. Information We Collect

When you install and use our App, we may collect the following:

• Store Information: Your Shopify store domain, shop name, and related account details necessary for the App to function.
• Order Data: Order details including order ID, status, line items, shipping addresses, and fulfillment information required for order processing.
• Product & Inventory Data: Product information, SKUs, inventory levels, and variants to support fulfillment operations.
• Customer Data: Customer names, shipping addresses, and contact information as needed for order fulfillment and delivery.
• Session & Authentication Data: OAuth session tokens and API credentials to maintain a secure connection between your store and our services.

3. How We Use Your Information

We use the collected information to:

• Provide order fulfillment and fulfillment tracking services
• Sync orders, products, and inventory with the Fulfillant platform
• Process and fulfill orders on your behalf
• Maintain a secure connection between your Shopify store and our App
• Respond to compliance requests (e.g., data access, deletion) as required by Shopify and applicable laws

4. Data Sharing

Order and fulfillment-related data is shared with the Fulfillant platform (fulfillant.com) to enable order processing and delivery. We do not sell your data to third parties. We may share data only when required by law or to comply with valid legal requests.

5. Data Storage & Security

We store authentication and session data securely. Order and customer data is primarily processed through the Fulfillant platform. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your data. As a Shopify merchant, you can uninstall the App at any time. When you uninstall, we process Shopify's mandatory compliance webhooks (e.g., shop/redact) to remove your store's data from our systems within the required timeframe.

7. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We respond to customers/data_request, customers/redact, and shop/redact webhooks as required by Shopify. If you have questions about your data rights, please contact us.

8. Children's Privacy

Our App is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: dropshippingant23@outlook.com

Fulfillant Platform: https://fulfillant.com